Follow your gut or informed decision making?  Choose the approach that minimizes risk and maximizes your opportunity for success.  In this presentation Cindy Shamel describes the needs assessment process and gives examples from her consulting practice that illustrate how to avoid mistakes in acquisition, identify valuable and appropriate new services, and continually align resources to achieve organizational goals.


  • Landing a Project then Nailing It:  How to Win Assignments and Deliver Quality Results Every Time, Association of Independent Information Professionals Annual Conference, Thursday, April 16, 2015 – Irvine CA

The process of submitting a winning project proposal is sometimes challenging and time consuming. Then, when the project actually begins, new challenges may arise. Cindy Shamel and Ulla de Stricker, highly experienced KM consultants, share their experience and “secret sauce” as they shed light on strategies for incorporating feedback from clients, on reasons why complexity may surface in what appeared to be a straightforward assignment, and on approaches to managing surprises. Based on their combined 38 years of experience, they draw on countless projects to extract advice and guidance.

  • Maximizing Client-Consultant Partnerships: Key Success Factors, SLA Annual Conference, Saturday, June 13 – 1:00pm to 5:00pm, Boston MA

We are all consultants – providing knowledge or expertise to others. Whether consulting outside your organization or within, whether money changes hands or not, today’s info pro collaborates with subject matter knowledge workers to support or lead projects. Ulla de Stricker and Cindy Shamel offer strategies and tactics from actual experience to help info pros develop competencies in managing projects and creating collaborative relationships with current and prospective clients while advancing organizational goals.

  • Communicating the Value of a Knowledge Audit, Internet Librarian, October 28, 2014.  Monterey CA.  Handout PDF  Handout DOCX
    Strategies to secure management support for your next knowledge management initiative.
  • Untying the Purse Strings, SLA San Diego Chapter Fall Seminar, October 24, 2014 Handout PDF
  • KM from the Trenches: Practical Tips for Making Knowledge Management Work in Your Organization, SLA Annual Conference, June 8, 2014, Vancouver BC and reprised at the SLA Virtual Conference on October 15, 2014.
  • Hot Topics in Biobusiness: Responding with Agility and Grace to an Ever Changing Landscape
    Special Libraries Association, June 9, 2013.  San Diego CA.
  • Career Planning: Taking Charge of Your Next Move
    Panel Moderator for SLA San Diego Chapter, Fall 2011. San Diego CA.
  • From Mining to Gem Cutting: Delivering Polished Research Results
    Computer Marketing Analysts’ Group, August 22, 2008. Intuit Corporation, San Diego CA.
  • Nuts & Bolts of Competitive Intelligence – Deliverables
    American Association of Law Librarians Annual Conference, July 15, 2008, Portland OR.
  • A Research Project from A to Z: How One Thing Led to Another
    Association of Independent Information Professionals Annual Conference, April 22, 2007, Minneapolis, MN.
  • Who Ya Gonna Call? How to Contact, Contract, and Collaborate With an Independent Info Pro
    Special Libraries Association Pharmaceutical and Health Technology Division meeting, Memphis TN, March 2006.
  • Market and Industry Research Focusing on Biomedical Business
    Special Libraries Association Annual Conference, Toronto Canada, June 2005.
  • Taking Matters Into Your Own Hands
    Career Development Workshop, Online Information UK, London, December 2003.
  • Roads Less Traveled: Career Development for the Information Professional
    California Library Association pre-conference workshop, November 14, 2003.
  • Market it and They Will Come!
    ProQuest University American Library Association Pre-conference, January 24, 2003, Philadelphia, PA.
  • The Competitive Intelligence Process and How to Locate Information
    San Diego Public Library, May 15, 2002.
  • The Competitive Intelligence Process and How to Locate Information
    San Diego Association of Law Librarians Workshop, November 2, 2001.
  • From Great Science to Product Power with Competitive Intelligence
    Professional Development Seminar, CALBIOsummit 2000, San Diego, CA October 31, 2000.