Information Update – June 2014

Information Update – Looking Back

Look for a new focus and even more valuable content for the 21st Century knowledge worker coming soon to Information Update.

The very first issue of Information Update hit cyberspace via email in September 1999.  The plain text, Courier font banner read:

Welcome to INFORMATION UPDATE.  Since you value accurate, up-to-date information, but do not always have time find it, you have received the inaugural issue of INFORMATION UPDATE.

During the ensuing 15 years Information Update focused on research strategies and tactics through DO IT YOURSELF feature articles. The very first issue revealed “Shamel’s Seven Searching Secrets”. (Readers know that I am very partial to alliteration.)  The DID YOU KNOW articles informed readers on value added services and products offered by the information professionals associated with Shamel Information Services.

Email me if you’re interested in taking a peek into the past, and I’ll send you a copy of that first Information Update.

Changes are Afoot

After more than 16 years as a researcher and consultant, I have noticed some important changes in client needs.  While business research remains a valued service, clients more and more often request help with managing knowledge and information within their organizations.  As we consult and advise on these topics we find greater and greater urgency to “know what we know”.

Thus, Information Update will broaden its scope from searching and finding to include selecting, sharing, organizing, and storing the information and knowledge content within organizations.

Information Update – What’s Next

Going forward, Information Update will focus on the needs of the knowledge worker in the 21st Century enterprise.  Workers today are flooded with information.  With increasing frequency we hear the call for filtering, organizing, and sharing information.  In 1999 Peter Drucker, business management guru, said:

“Enterprises and individuals will have to learn what information they need and how to get it.  They will have to learn to organize information as their key resource.”*

He went on to say that “[t]he most valuable asset of a 21st Century institution, whether business or non-business, will be its knowledge workers and their productivity.”*

*Drucker, P.F. (1999) Management Challenges for the 21st Century. New York: HarperCollins

Beginning with our next issue, look for Information Update to address the concerns of managing knowledge and information within an enterprise. Articles will suggest action items for all knowledge workers to improve productivity, support enterprise goals, and enhance overall knowledge management.

In the next issue, coming soon, we will provide a definition of “knowledge worker” and tips on chartering a knowledge advisory group within your organization.

Upcoming Workshops and Presentations

Maximizing Consultant-Client Partnerships: Key Success Factors

Cindy Shamel, along with Ulla de Stricker will offer a half day workshop on Saturday, June 7 at the SLA 2014 Annual Conference in Vancouver British Columbia

People who attended this workshop in the past say:

  • “The session was packed with information and practical tips.”
  • “It’s a great value.”

KM from the Trenches: Practical Tips for Making Knowledge Management Work in Your Organization

June 8, 2014 from 1:30 pm to 3:00 pm Cindy Shamel will participate in a panel discussion of lessons learned in knowledge management, particularly the knowledge or information audit process.  Speakers are all contributors to Knowledge Management Practice in Organizations.